Residential Property Managers

Unit 23 Roper Close, 
Canterbury,
Kent, CT2 7EP

Tel: 01227 472749 - Fax:  01227 470765
e mail: info@dayms.co.uk
Plymouth Office: 01752 221393
Web Site: www.dayms.co.uk
Student House List: www.dayms-students.co.uk

BUYING AN INVESTMENT PROPERTY


~ About Day Management Services
~ Details of services we provide
~ Meet the Team
~ Rent Periods
~ Current rental rates
~ Running expenses
~ Management Commission
~ Rate of return on investment
~ Income
~ Term of agreement
~ Furnishing the house
~ Tenant selection
~ Assured Shorthold Tenancy Agreements
~ The Inventory
~ Care of the property
~ Insurance
~ Income Tax
~ Council Tax
~ Utility bills
~ Other services provided by our office
~ Terms and conditions for renting furnished properties to students
Management Contract
Client's Declaration
Agent's recommendation to furnish the property


About Day Management Services

DAY MANAGEMENT SERVICES is owned and managed by Val and Giles Day.

Giles graduated from Manchester University in 1970, with an honours degree in chemical engineering.  He spent seven years in Chingola, Zambia with his wife, Val, working for the Anglo American Corporation.  Val worked as a Secretary for K.B. Davies & Co., a subsidiary of the United Africa Company.

Their daughter, Vanessa, was born in Chingola in 1975.

On returning to the UK in 1977, Giles worked for a short time with Unilever in Warrington, Cheshire, before accepting an offer from an international mining consultancy firm at Ashford, Kent.  Val worked for ten years as Assistant to the Club Secretary of Ashford Golf Club.

Day Management Services was founded in January, 1989.

Val and Giles have been married for 32 years.  Their daughter is now 28 and followed in her father's footsteps to Manchester University where she gained a First in English.  She is Marketing Director for an international I.T. publisher in London.


Students had for many years experienced problems finding somewhere of a satisfactory standard to live in Canterbury, and since 1991, Day Management Services has specialised in meeting this demand.  We have developed a reputation with both students and the accommodation offices of the University and colleges for providing a very fair and reliable service.

As a result we usually achieve full occupancy between July and June the following year and our houses are often signed up to tenants by the end of March for the next academic year.  Based at 23 Roper Close, we are the biggest agency in Canterbury dealing with students and therefore students come to us before going elsewhere.

Advertisements in "Resident Abroad" and the "Daily Telegraph" in the mid Nineties generated a great deal of interest and we now have investors in 13 countries as well as the UK.  Some of these investors have bought further properties.

Due to a continuing demand for student properties by investors, we decided to expand our operations into another university centre and our Plymouth office was opened in May, 2000, to serve the needs of the very large student population in that city.  Malcolm Hale was appointed Manager who, in addition to his long experience in senior management abroad, is also a ’client’ of ours and a seasoned property investor. 

We specialise in higher yielding, multi-let properties, but equally have a portfolio of family/executive lettings depending on what is most appropriate to the needs and preferences of client landlords.

Our rental turnover currently exceeds £2,000,000 p.a.

For further information contact, in the first instance, giles@dayms.co.uk
 
 


Details of Services We Provide

We specialise in renting furnished accommodation to university students, young professionals, contractors etc.

Landlords receive a higher income by renting to groups rather than renting to families, and the rate of return to landlords after expenses and before income tax and capital appreciation can be  in the region of 7% or above. The recent property market appreciation has made the overall return extra attractive for those who invested in earlier years.

We have only one property management fee which is based on the gross rent received each month and there are no 
 "hidden" or additional charges.

 We provide a full management service for prospective landlords, including assistance with choice of property, before 
 setting it up for rental including refurbishing, alteration if necessary, furnishing etc.  and for this we charge £1,750.00 
 plus Vat, based on a house with four bedrooms.
 
 


Rent Periods

Properties in Canterbury are normally rented from 1 June to 31 May.  It would be unusual for a property not to be rented for 12 months a year commencing 1 June, unless it is located in a poor position.  Selection of a good location is therefore very important.

The best tenant selection period is between January and March for leases to commence from 1 June.  If a property is not available by 31 May (because the investor purchased it during the summer) then it would normally be rented from 1 October to 31 May.

It is common to experience reduced income over part of the Summer vacation period if renting to students.  Plymouth, however, also has the potential for working tenants over 12 month periods at full rent, as an alternative to students, or Government sponsored refugees awaiting processing of their asylum application papers.
 
 


Current Rental Rates

A typical house in Plymouth may be a 4-bed terrace or semi with three reception rooms, with two of the reception rooms being used as extra bedrooms, so it would accommodate six individuals in single bedrooms.

This type of house may achieve an average gross monthly rental for the year of £1,066 giving an annual rent of £12,800 based on a full 12 month period.

The rent is based on £41.00 * per week, per bedroom for 12 months of the year as at March, 2003.


    * Plymouth figures (note that Canterbury  house prices are higher and with fewer bedrooms, but rent achievable is higher) 


Running Expenses

Typical estimated annual running expenses are:
 

£
Annual service of central heating system
 and any gas appliances   80
Insurance 300
Routine Maintenance 400
780

Of course, the costs of repairs and maintenance can depend on the initial condition and age of the property.
 
 


Management Commission

We have only one property management charge which is our management commission, being 12.5% of the monthly rent received.  Value added tax is payable on our commission, currently at 17.5%.
 
 


Rate of Return on Investment

If an investor has, say,  £143,000 to invest and wants to buy one property:  *
 
6-BED HOUSE
£
Purchase price (including stamp duty)        135,000.00
Survey               150.00
Conveyancing (legal £200 + Vat + search and transfer costs)              450.00
Renovations            5,000.00
Agent's fee for setting up the deal including:
 ~  property search
~   negotiation of price
~   arrangement of finance (if required)
~   arrangement and supervision of renovations
~   arrangement of insurance
~   property furnishing            2,350.00
  ------------
Including Vat @ 17.5% 
 
 Total cost:  Approx. 
       143,000.00

*   Based on early 2003 market in Plymouth

The agent's fee is entirely optional and a local investor may decide to carry out these tasks himself.  However, we are very experienced in these matters and feel that the fee is good value for an investor.
 
 


Income


Rent for the year 
        12,800.00
Running expenses                      780.00
Agent's commission @ 12.5% plus Vat @ 17.5%                    1,880.00
              -------------
Net income to landlord (before tax)                  10,140.00
              -------------
Net rate of return on total cost of investment:    10,140.00
  -----------   =   7.1%
 143,000.00 

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

If an investor borrows, say, 50% of capital required:-

Assumption:
Bank provides finance of approx. 50% of cost of property fixed for 10 years at a rate of 6.0% p.a.  (interest rates will vary)
 

   6-BED HOUSE
               £
Total cost - say         143,000.00
Bank finance            71,500.00
Amount invested           71,500.00
Net rent after running expenses and agent's commission            10,140.00
Loan repayments (est)              9,400.00
        ---------------
Net income to landlord before tax                 740.00
        ---------------

At the end of 10 years the house will be paid for and the rate of return on the original investment will be:-
 

Net income after running expenses and agent's commission (at 2003 rates)          10,140.00
Original investment          71,500.00

 
 
 

N.B

Rate of return (before tax) - 14.20%
Plus capital gain achievable on the resale.  A property bought for £135,,000 may be worth, say, £180,000 in 10 years time assuming a 3% p.a. rise in property prices.  Property prices may decrease as well as increase.  Over recent years price appreciation has exceeded 3% by a considerable margin

Figures in both the above examples are derived from our experience and can vary  according to circumstances.  They are not intended to be definitive, or guaranteed in any way.  Property investment is best regarded as medium to long term (say at least 10 years) to minimise the effect of any short term market conditions.


 


Term of Agreement

Our management agreement with the landlord is for the term of the initial tenancy agreement, usually one year.  One month's notice of termination applies thereafter.
 
 


Furnishing the House

Furnishing is not required for Government sponsored letting contracts in Plymouth. Other lettings, for example to students or working people, require the house to be furnished.

You should furnish the house with sound, clean furniture, either second hand or new "flat pack" type and buying reconditioned electrical equipment where appropriate eg. Fridge and automatic washing machine.  We can advise you where to obtain these if you wish to furnish the house yourself.  Regular safety checks are carried out by us on a routine basis.

We append a recommended list of furniture and the complete cost to furnish a house with 5/6 tenants is normally in the region of £2,000.  If possible we try to negotiate existing carpets, curtains and light shades in with the price of the house.

Under the Furniture and Furnishings (Fire) (Safety) (Amended) 1993 regulations, it is an offence to supply upholstered furnishings in accommodation made available for letting that do not meet the fire Resistance Requirements and labels to this effect must be attached to the item.
 
 


Tenant Selection

Student tenants normally come to us as a complete group and can have spent the previous year in halls of residence as first year students.  However Plymouth does not have sufficient campus accommodation for all their first year intake.

We register all pertinent details of each student including parents' addresses and telephone numbers.  Working individuals are required to provide suitable references.

We interview all students beforehand and the quality of the tenants we get is generally good.
 
 


Assured Shorthold Tenancy Agreements

Each group of tenants signs an Assured Shorthold Tenancy Agreement.  The tenancy is in joint names wherever possible.  In the case of individual working people, separate agreements would be issued.
 
 


Inventory

We will prepare an inventory for no extra charge.  We ask the tenants to agree the inventory.
 
 


Care of the Property

We make a formal inspection of the property once every three months and provide a written report to the landlord.

We advise the landlord of any items of maintenance that need attention, such as painting external woodwork, clearing gutters etc.  We attend to recurring items such as garden tidying as a matter of course.

We would attend to any emergency repairs immediately.  We would also attend to any ordinary repairs under £200 automatically and charge the tenants if the damage was caused by them.

If ordinary repairs are required in excess of £200 for which the tenant is not responsible, we seek the landlord's permission in writing before proceeding.

Today's tenants expect value for money and we strive to maintain properties in good condition.  Gone are the days when a student house was expected to be a dump!  We present a good product and expect the properties to be looked after by the tenants. We adopt a firm but fair policy towards deciding what is, or is not, fair wear and tear.  We expect landlords to be sympathetic to our efforts in this and to accept that occasional expenditure on replacement items etc. are within our discretion.  We never use landlords' funds in this regard without a very good reason.
 
 


Insurance

If the landlord does not already have appropriate insurance we can arrange buildings insurance specifically for multi-let properties, which includes public liability cover of £2,000,000 and loss of rent up to 20% of the amount insured (roughly equivalent to one year's rent). 
 
 


Income Tax

The landlord can deduct as allowable expenses against tax, all running expenses including interest on related borrowings, insurance, water rates, gas service charge, repairs and maintenance, agent's commission and a depreciation allowance on furniture amounting to 10% of gross rent.

With effect from April 1996, the landlord, not the agent, is responsible for payment of tax, thus dispensing with the need for any retention of monies by the agent.  The non-resident landlord will need to apply for a clearance certificate from the Inland Revenue to qualify.  If the landlord does not obtain the required clearance, we, the agent, will be obliged to pay tax due as previously, and retention of a monthly amount will be necessary.  To date, clearance has never been a problem to obtain.  We are pleased to liaise with clients' accountants where required at no extra charge.
 
 


Council Tax

No Council Tax is payable if the house is rented to full time students or Government sponsored tenants.  We will arrange for the necessary exemption forms to be completed for the council.  Non-student tenants have an allowance added to their rent to cover Council Tax.
 
 


Utility Bills

These are normally payable by the tenants or applicable Government agency. 
 
 


Other Services Provided By Our Office

If a landlord or investor is interested in purchasing a suitable investment property we can provide the following services:-

  • Search out a suitable property
  • Negotiate the price and expedite the purchasing process where possible
  • Purchase and install appropriate furniture, equipment etc.
  • Supervise alterations eg. Partitions for extra bedrooms and refurbishment etc.
  • Arrange insurance
  • Recommend a local solicitor if required.
  • Install tenants
Our charge for the above services is a flat fee of £1,750.00 plus Vat for a 4-bed house or £2,000.00 plus Vat for 5 bedrooms or above.  This is invoiced at exchange of Contracts and is designed as a complete package for an overseas investor.

We have much experience in dealing with overseas clients and aim to provide close liaison at all stages of the setting up process.  Telephone, fax and e-mail are regularly used in this regard.
 
 


Terms and  Conditions For Renting Furnished Properties to Students

THE AGENT WILL:

  • Advise on the number of tenants and rental value
  • Advise on furniture required
  • Prepare inventory
  • Obtain formal instructions and keys from landlord
  • Select tenants
  • Arrange a joint Assured Shorthold Tenancy Agreement 
  • Serve notice under the Rent Act
  • Obtain a dilapidation deposit from tenants
  • Read gas and electricity meters at start of occupancy
  • Advise utility companies of names of new occupants
  • Register the property with the local council
  • Collect rent monthly
  • Deduct a commission of 12.5% (plus Vat) from rent collected
  • In the case of the agent acting on behalf of an absentee investor in setting up a new property, including all stages from purchase to tenanting, charge a standard, once only, management fee amounting to Pds 1,750.00 (up to 4 beds) and Pds 2,000.00 (5 beds and above) plus Vat.  All costs incurred by the agent on production of paid invoices.
  • Forward monthly rent received, net of commission and expenses, to the landlord after the 10th working day of the following month, along with a monthly statement listing all transactions during the period.
  • Carry out a quarterly inspection of the property and provide the landlord with a written report.
  • Ensure emergency repairs are carried out as soon as possible even if the landlord cannot be contacted.
  • Carry out emergency repairs up to £200.
  • For any non-emergency repairs in excess of £200 seek the landlord's approval before commissioning the work.
  • Maintain a valid gas safety certificate on an annual basis.
  • Carry out a periodic electrical safety inspection.
  • At the end of a tenancy inspect property,  collect keys and deduct from tenants' deposits the cost of repairs for damage attributable to the tenants. 
  • Return balance of deposit to tenants.
  • Not be responsible for unpaid rent, unpaid liabilities from the tenant, or for outgoings payable by us on behalf of the landlord if there are insufficient funds available.
  • Not be liable for any deficiency, loss or damage to the property, the fixtures, fittings or house contents.
THE LANDLORD WILL:-
  • Furnish the property (through the agent as appropriate) as recommended by the agent.  Upholstered furniture, including beds and mattresses, must comply with fire regulations.
  • Maintain the property in good repair (through the agent as appropriate) especially the plumbing and electrical wiring.  An electrical safety certificate may be required.
  • Maintain the appliances in good order.
  • Obtain mortgagees' consent to rent property.
  • Be responsible for insuring the building and landlord's contents.
  • Advise insurers that the property is being rented.
  • Provide adequate public liability insurance for the property.
  • Be responsible for all costs that may be incurred if legal action is required for repossession or recovery of rent arrears.
  • Leave the property under the management of the agent for at least the period of the first tenancy. 
If the landlord is local, he will:-
  • Arrange for final meter readings of gas and electricity and pay bills up until property is given to agent to manage.
  • Before transferring the property to the agent, arrange for final telephone bill and transfer service to incoming calls only.
  • Arrange for mail to be redirected by the Post Office if appropriate.